Privacy Policy
Last Updated: January 2025
Data Protection
We implement robust security measures to protect your personal information.
Secure Storage
Your data is encrypted and stored securely using industry-standard protocols.
Transparency
We are transparent about how we collect, use, and share your information.
Your Rights
You have control over your personal data and can exercise your privacy rights.
Introduction
At Kavach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our healthcare programs.
Information We Collect
Personal Information
We may collect the following types of personal information:
- • Name, contact details (phone number, email address, mailing address)
- • Date of birth, gender, and demographic information
- • Medical history, health records, and treatment information (with consent)
- • Emergency contact information
- • Government-issued identification numbers (when required for services)
Non-Personal Information
We automatically collect certain information when you visit our website:
- • Browser type, device information, and operating system
- • IP address and location data
- • Website usage data and analytics
- • Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
Healthcare Services
Providing medical care, treatment, and healthcare services; maintaining medical records; coordinating care with healthcare providers.
Communication
Sending appointment reminders, health alerts, program updates, and responding to your inquiries.
Improvement
Analyzing data to improve our services, develop new programs, and conduct research (anonymized data only).
Compliance
Meeting legal and regulatory requirements, preventing fraud, and protecting our rights and property.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- •Healthcare Providers: With doctors, specialists, and healthcare professionals involved in your care
- •Service Providers: With trusted third-party vendors who help us operate our services
- •Legal Obligations: When required by law, court order, or government authorities
- •Business Transfers: In connection with mergers, acquisitions, or asset sales
- •With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- • Encryption of data in transit and at rest
- • Regular security audits and vulnerability assessments
- • Access controls and authentication mechanisms
- • Employee training on data privacy and security
- • Secure data storage facilities and backup systems
Your Privacy Rights
You have the following rights regarding your personal information:
- • Access: Request access to your personal information we hold
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information (subject to legal requirements)
- • Objection: Object to processing of your information for certain purposes
- • Portability: Request transfer of your information to another service provider
- • Consent Withdrawal: Withdraw consent where processing is based on consent
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features.
Children's Privacy
We are committed to protecting the privacy of children. When providing healthcare services to minors, we obtain parental or guardian consent as required by law. We do not knowingly collect personal information from children without appropriate consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices:
Data Protection Officer
Email: info@kavach.healthcare
Phone: +91 XXXXXXXXXX
Address: 30, Electronic City, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India
