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Privacy Policy

Last Updated: January 2025

Data Protection

We implement robust security measures to protect your personal information.

Secure Storage

Your data is encrypted and stored securely using industry-standard protocols.

Transparency

We are transparent about how we collect, use, and share your information.

Your Rights

You have control over your personal data and can exercise your privacy rights.

Introduction

At Kavach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our healthcare programs.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • • Name, contact details (phone number, email address, mailing address)
  • • Date of birth, gender, and demographic information
  • • Medical history, health records, and treatment information (with consent)
  • • Emergency contact information
  • • Government-issued identification numbers (when required for services)

Non-Personal Information

We automatically collect certain information when you visit our website:

  • • Browser type, device information, and operating system
  • • IP address and location data
  • • Website usage data and analytics
  • • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Healthcare Services

Providing medical care, treatment, and healthcare services; maintaining medical records; coordinating care with healthcare providers.

Communication

Sending appointment reminders, health alerts, program updates, and responding to your inquiries.

Improvement

Analyzing data to improve our services, develop new programs, and conduct research (anonymized data only).

Compliance

Meeting legal and regulatory requirements, preventing fraud, and protecting our rights and property.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Healthcare Providers: With doctors, specialists, and healthcare professionals involved in your care
  • Service Providers: With trusted third-party vendors who help us operate our services
  • Legal Obligations: When required by law, court order, or government authorities
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • • Encryption of data in transit and at rest
  • • Regular security audits and vulnerability assessments
  • • Access controls and authentication mechanisms
  • • Employee training on data privacy and security
  • • Secure data storage facilities and backup systems

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your information for certain purposes
  • Portability: Request transfer of your information to another service provider
  • Consent Withdrawal: Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features.

Children's Privacy

We are committed to protecting the privacy of children. When providing healthcare services to minors, we obtain parental or guardian consent as required by law. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

Data Protection Officer
Email: info@kavach.healthcare
Phone: +91 XXXXXXXXXX
Address: 30, Electronic City, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India